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Park Management Couple

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Job ID:

1056

Location:

Berri, SA

Category:

Park Manager
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Job Views:

581

Post Code:

5343

Employment Type:

Full time

Posted:

04-07-2017
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Job Description:

The Berri War Memorial Community Centre Inc., owners and operators of the Berri Riverside Holiday Park, are seeking a highly energetic and motivated couple to manage our beautiful park located in the Riverland town of Berri and overlooking the majestic River Murray.
 
As a team you must be capable of undertaking work in all aspects of the business together and as individuals. We are looking for candidates who have a passion for customer service and thrive in a “hands on” operational environment, where attention to detail, staff leadership and personal organisation are the keys to success.  A passion for the Holiday Park industry is a must to be successful in this role.
 
Given the size of the park and the on-going expansion of our facilities, it is essential that applicants have at least 2 years experience in Holiday Park Management.  Candidates without experience will not be considered.

Job Requirements:

Key Duties
 
  • Provision of a high level of customer service
  • General grounds and pool maintenance and repairs
  • Identifying and programming of maintenance, repairs and upgrades
  • Assisting with procurement of works, goods and services for the park
  • Identifying and managing WH&S risks and incident reporting
  • Management of reservations and general office duties
  • Ensure effective rostering of park staff
  • Staff management and working with budgets
  • Management of cleaning of cabins and park facilities
  • On call Night Duty
  • Promotion of the Park and local attractions
 
Key Criteria
 
  • Communicate clearly and effectively with guests from booking to departure
  • Provide, without exception, outstanding customer service
  • High level computer skills - extensive knowledge of RMS9 and 9+ including reporting and tariff entry
  • Effective problem solving and team leadership skills ensuring you both handle issues proactively, effectively and with diplomacy and common sense
  • The ability to manage and communicate effectively with employees at all levels
  • Demonstrated general maintenance and handyman abilities, a trade certificate would be desirable, but is not essential.
  • Sound understanding of WH&S management and responsibilities
  • Ability to be innovative in ideas in order to grow the business
  • Social media and marketing experience will be highly regarded
  • Flexible attitude to work and work hours
  • Applicants must be prepared to commit to this position for the long term.
 
The successful applicants will be required to live on site with a 3 bedroom house provided as part of the salary package.  Remuneration will be subject to skills and experience and will be negotiated with the short listed applicants.
 
Please apply in writing and ensure your cover letter and/or statement addresses the following points:
  1. Reason for applying for this position
  2. How you see the park benefitting from your leadership
  3. The previous skills and experience you can bring to this position in line with the key criteria.
  4. Most candidates choose to include a photo with their application
 
Applications will be considered as they are received with a final closing date of 5pm Friday July 28th 2017.
Please email your application including cover letter and current resumes to tania@berricaravanpark.com.au